Student registration attempts overwhelm ITS servers

Students attempting to register personal computers in order to connect to the campus network for email and internet access were foiled by a number of different error messages on Monday. In fact, for the first time, many Mac users reported significant problems in the registration process. Previously, there had been no software installation requirements for students using Macs comparable to those in place for Windows machines. According to an email sent to dorm techs late in the day, the registration and scanning process overloaded an ITS server resulting in significant delays. ITS staff members believed the system to be functioning, but at a rate of only about two registrations per minute. At that rate it would take over eight hours to register 1000 computers. More details will follow as soon as they are available.


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